FAQs

16
Dec

Do you offer payment options?

We offer check, cash and most major credit cards for your convenience. Financing is also an option through NEXT Door & Window.

16
Dec

What is Energy Star?

Energy Star is a joint program of the U.S. Environmental Protection Agency and the U.S. Dept. of Energy helping us all save money and protect the environment through energy efficient products and practices.

16
Dec

What is R-Value?

This measures resistance to heat loss. Many people are familiar with R value because of its use in home insulation, but actually, for windows and doors, U factor and solar heat gain coefficient are more important measures.

16
Dec

What is Solar Heat Gain?

This measures how well a product blocks heat from the sun. The lower the number the better.

16
Dec

What is U-value?

This measures the rate of heat loss and how well a product insulates. The lower the number, the better a product is at keeping heat inside a building. The U factor is key in winter months, and important to consider in choosing a window.

16
Dec

What is Argon gas?

Argon is an odorless, colorless, non-toxic, inert gas that can be used instead of air between panes of glass to increase insulation and energy efficiency.

16
Dec

What Does Low E mean?

Low E is a metallic coating on the inside glass surface of windows to reflect or absorb the sun’s warmth and reduce damaging UV rays. It offers an enhanced U factor and solar heat gain coefficient.

16
Dec

What is insulated glass?

Insulated glass consists of at least 2 layers of glass with an air space between.

16
Dec

What causes condensation?

There are 2 types of condensation: interior and exterior. Exterior condensation usually occurs in the warmer months and interior condensation in the winter months. Interior condensation is most often caused by extreme cold outside and excess moisture present inside the home. There are measures that can be taken to reduce interior condensation. Read our Condensation Brochure to learn more:  Sunrise Condensation

16
Dec

Is there a manufacturer’s warranty?

Yes, each manufacturer offers its own product warranties. We can answer any warranty questions you may have about different brands.